Maintaining an efficient warehouse is tough when employees must manually enter data, struggle to locate inventory or complete time-consuming paperwork. Warehouse productivity …
Category:
CRM / ERP
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CRM / ERP
Sales Marketing CRM Software for Customer Management Success
by zaki Ghassanby zaki GhassanThe prime objective ofsales marketing crm software is to facilitate customer relationship management within businesses efficiently. It keeps customer data centralised, facilitates …
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For many mid-market organizations running Acumatica Cloud ERP, relying on third-party payment processors introduces more headaches than help. Fragmented interfaces, nightly imports, …
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Improve CX and drive ROI with a roles-based strategy The AI landscape is evolving so quickly, it seems like nearly every day …
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Why would anyone want to hire a IT consultant to handle complex technology needs for their business? Doesn’t it make more sense …
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CRM / ERP
CCMA report: Data analytics reinvents the contact center, starting with the front line
by zaki Ghassanby zaki Ghassan“With great power comes great responsibility.” That proverb may be traced to Voltaire and Spider-Man, but it’s contact center leaders who see …
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SIMPLIFY ~ Simplicity is the Soul of Efficiency. ~ Sage 300 is an enterprise business management software suite that includes integrated functionality …
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CRM / ERP
Decoding the Feedback Dilemma: A Strategic Framework for Evaluating Customer Requests
by zaki Ghassanby zaki GhassanBy Ricardo Saltz Gulko Guest article as part of our partnership with the European Customer Experience Organization. See original post here. In …
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Here’s a two minute video that shows, step by step, exactly how a cyber crime happens. The most effective defense for …
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CRM / ERP
2025 CX Trends: 5 ways customer experience ushers in a new era
by zaki Ghassanby zaki GhassanThis article was originally published in the Customer Strategist Journal. Read the issue here. The customer experience (CX) landscape is constantly evolving …