When looking for marketing automation and Customer Relationship Management (CRM) options, you’ll see HubSpot standing out as a market leader—and for good reason. It’s a powerful cloud-based platform offering tools for CRM, marketing, sales, customer service, and content management.
But if you’re based in the Philippines, you may be wondering: Can you actually use HubSpot here? The answer is a resounding yes! The platform works great in the country, but you’ll want to know a few crucial details before you start using it.
This quick guide covers what to expect, what to prepare for, and how to get the most out of HubSpot locally.
FAQs About HubSpot in the Philippines
Is HubSpot Available in the Philippines?
Yes. HubSpot is a cloud-based platform, meaning you can use it anywhere with an internet connection, including the Philippines.
You’ll get the full suite of HubSpot tools without restrictions, including:
- CRM for managing contacts and deals
- Marketing Hub for automation and lead generation
- Sales Hub for pipeline management
- Service Hub for customer support
- Content Hub for managing content and building websites
The interface is in English, which is perfect because it’s the primary language in professional settings in the Philippines.
Can Philippine Businesses Fully Use HubSpot Features?
You can use all core HubSpot features in the Philippines without missing out. However, you may want to consider the following:
- Compliance and data storage
HubSpot complies with major global data protection standards, including GDPR, SOC 2 Type II, and others — ensuring enterprise-grade security and privacy. While the Philippines’ Data Privacy Act has its own requirements, HubSpot’s safeguards typically meet or exceed local compliance expectations.In addition, HubSpot has recently opened a data center in Australia, providing customers in the Asia-Pacific region with the option to store data closer to home. This is especially valuable for businesses that prioritize regional data residency while still benefiting from HubSpot’s globally recognized security infrastructure.
- Email deliverability
HubSpot’s email tools work smoothly in the Philippines. Just remember to practice the following:
- Set up SPF, DKIM, and DMARC records to establish trust with email providers.
- Regularly clean your contact lists by removing unengaged or invalid email addresses.
- Avoid spam triggers by crafting clear subject lines and providing valuable content.
- Monitor email performance using HubSpot’s Email Health tool to track metrics like open and bounce rates.
- Billing and payments
HubSpot processes payments for international clients through Stripe, offering several currency options. While the Philippine Peso isn’t currently supported, businesses in the Philippines are typically billed in USD or SGD — both widely accepted for international transactions.Payments can be made via credit card or bank transfer using existing local accounts. There’s no need for an international credit card or foreign bank account, making the process straightforward and accessible for Philippine businesses.
- Calling and SMS limitations
Some native HubSpot features, such as HubSpot Calling, are not available in the Philippines. If your workflow needs them, you can explore HubSpot’s marketplace of third-party calling apps that can integrate with your portal directly.
What About Local Support and Training?
While HubSpot doesn’t have a physical office in the Philippines, it offers strong support options:
- 24/7 global support via chat and email.
- Extensive Knowledge Base and HubSpot Academy for self-paced learning.
- APAC time zone-friendly assistance (GMT+8) thanks to their Singapore office, so you’re not stuck waiting overnight for help.
- Certified HubSpot Solutions Partners like Spiralytics that provide local onboarding, training, and campaign management. Having a local HubSpot partner in the Philippines gives you the extra edge of cultural and market understanding, something global support alone can’t fully deliver.
Do Philippine Businesses Actually Use HubSpot?
Yes, and they usually consist of:
- B2B Software-as-a-Service (SaaS) startups that need to automate lead nurturing and accelerate their sales pipelines.
- Outsourcing firms and remote teams that require a system for efficient ticketing and customer support.
- Ecommerce businesses that want to send abandoned cart emails, follow up with customers, and personalize offers.
- Real estate companies that use CRM and marketing automation to manage property inquiries, nurture leads, and streamline follow-ups.
- Higher education institutions that rely on HubSpot for managing student inquiries, automating communication, and improving enrollment workflows.
Pros and Cons of HubSpot Use in the Philippines
Like any significant platform investment, HubSpot comes with its own advantages and caveats. Here’s what you need to consider before rolling purchasing the platform for your organization.
Pros
- Fully accessible and cloud-based — ideal for remote or hybrid teams.
- User-friendly interface that scales efficiently with your growing business.
- Integrates with popular tools, making it great if you’re a digital-first company.
Cons
- Pricing in USD might stretch your budget, especially if you’re still a small business.
- Native HubSpot Calling features aren’t supported, but third-party integrations can fix this gap.
- You may experience a learning curve without guidance from experts like Spiralytics.
How Spiralytics Can Help
As a certified HubSpot agency in the Philippines, Spiralytics helps businesses like yours maximize the potential of HubSpot. With us, you’ll get:
- Expert-led onboarding that sets up the platform right from the start
- Custom implementation strategies based on your specific goals
- Ongoing optimization and campaign management to make the most of your investment
- Local insights that tailor your HubSpot setup to Philippine market dynamics
If you’re serious about using a revenue-generating machine for your brand, working with an official and experienced HubSpot partner in the Philippines makes all the difference.
Automation That Delivers
Gone are the days when you had to juggle spreadsheets, chase leads manually, and guess whether your marketing campaigns were working. With HubSpot, you can automate a multitude of tasks and spend more time growing your business.
If you’re ready to run leaner and move faster, HubSpot is the tool for you. With Spiralytics as your HubSpot partner in the Philippines, you’ll be running more efficiently with less time and effort.
Let’s build a system that works while you sleep.
Book a consultation with us today!
